Program managers are skilled at getting the best out of the people and projects that they oversee. They thrive when planning projects, managing change and working with project teams composed of resources from different teams within Fortinet.
The Program Manager is responsible for ensuring from start to finish the definition and deployment of Fortinet internal AI transformation projects as well as integrate new teams into Professional Services with aligning them on tools and processes.
He/she is expected to manage a virtual team comprising; CS&S leaders, CS&S team members, AI engineers and LLM specialists as well as other Fortinet stakeholders to ensure the end solution drives more efficiency within the organization.
Additionally, he/she is expected to manage a virtual team comprising of; PS leaders, PS team members, and members of the new joiners.
The position requires an individual with exceptional negotiation, written and verbal communication skills who follows a structured approach for implementing AI solutions and managing changes in organizations.
The Program Manager should have a background in business skills and management as well as have good technical background around networking and cybersecurity.
It is also the role of the Program Manager to analyze impact of those initiatives on existing tools and processes and to implement the change when introducing those new ways of working.
Some possible areas of transformation for Professional Services, for example are:
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understand current practices of new teams from Fortinet acquisition or from internal organization change and agree how to best integrate them in Fortinet PS organization,
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automated document generation, improved resource capacity analysis, assistance with risk analysis for a project based on previous similar delivery…