Director, Executive Recruitment
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Before you apply
SalaryNo pay range posted
LocationNew York, NY, United States
Work modehybrid
Typefull-time
SeniorityDirector
DepartmentTalent Acquisition
Company size10,000+ people
First seenNov 3, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Experience leading executive recruitment for technology and/or servicing functions
Commercial mindset
Ability to build trusted relationships with senior business leaders and Colleague Strategic Partners
Experience translating business priorities into effective executive recruitment approaches
Experience strengthening executive talent pipelines across technology, digital, AI, customer servicing
Experience leading a small team
Driving recruitment performance, governance and continuous improvement
Director, Executive Recruitment ETS and GS
About the company
The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.
How will you make an impact in this role?
The vision for the Colleague Experience Group (CEG) at American Express is to provide the best colleague experience to fuel growth. We’ll achieve this by attracting, developing, and engaging a future-ready workforce and delivering a differentiated value proposition that enables all colleagues to be and deliver their best.
Talent Acquisition (TA) sources and hires top talent for American Express around the world. The function, with approximately 500 colleagues, supports early career, experienced, and executive hiring, as well as our New to Blue onboarding experience.
We are seeking an experienced and commercially minded Director to lead Executive Recruitment for Enterprise Technology Services (ETS) and Global Servicing (GS), with responsibility for delivering high-quality internal and external executive hiring across both business units.
Responsibilities
Reporting directly to the Head of TA, this leader will oversee end-to-end executive search activity for Vice President (VP)-level and above positions, including direct sourcing, retained search partnerships, assessment and selection. The Director will build trusted relationships with senior business leaders and Colleague Strategic Partners (CSPs), translating business priorities and evolving leadership requirements into effective executive recruitment approaches.
The role will focus on strengthening executive talent pipelines across technology, digital, AI, customer servicing and other critical capabilities, while ensuring a high-quality experience for candidates and Hiring Leaders. The Director will also lead a small team, driving recruitment performance, governance and continuous improvement in partnership with the wider TA function.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Benefits
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.