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Director, Enterprise Business Learning

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Before you apply
SalaryNo pay range posted
LocationNew York, NY, United States
Work modehybrid
Typefull-time
SeniorityDirector
Company size10,000+ people
First seenNov 3, 2026 · 2d ago
Verified live2d ago
New York law requires most employers to post a pay range.
At a glanceSummarised by Seekless from the posting.
Leads design and implementation of learning and change strategies
Focus on AI literacy and application alongside other key business capabilities
Strategic thought leader who thrives in dynamic environments
Collaborates across functions
Influences at all levels to embed new skills, behaviors, and mindsets
About the company
The Colleague Experience Group (CEG) is responsible for all colleague-related benefits and programs globally, including career growth and development, leadership and learning, total rewards and well-being, recruitment, labor relations, colleague servicing, and more. CEG’s vision is to provide the best colleague experience every day to fuel growth, and they are committed to ensuring all of Team Amex has the resources and support they need to be and deliver their best.
About the role
The Enterprise Business Learning team drives the growth of enterprise-critical capabilities that enable American Express to compete and lead in a rapidly changing environment. The Director, Enterprise Business Learning will lead the design and implementation of learning and change strategies that build critical business capabilities — with a particular focus on AI literacy and application alongside other key business capabilities across the organization.
This role sits at the intersection of enterprise transformation, learning strategy, and change leadership. The ideal candidate is a strategic thought leader who thrives in dynamic environments, collaborates across functions, and influences at all levels to embed new skills, behaviors, and mindsets that accelerate business outcomes.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.