This role will lead customer-facing QA activities for assigned programs, including test strategy, lab validation, issue triage, defect quality, release readiness, and deployment support. The ideal candidate can work directly with internal and external stakeholders, diagnose complex issues across software, configuration, integrations, hardware, and environments, and translate ambiguous problems into clear, actionable test plans.
The role is expected to raise the quality bar by establishing clear standards, creating reusable test assets and handoff guidance, and enabling distributed QA teams to execute consistently across geographies.