Job Summary: The Maintenance Supervisor is responsible for supervising the maintenance operations of the hotel, ensuring that all systems, including refrigeration, heating, plumbing, and energy controls, are functioning efficiently. This role manages the maintenance staff, coordinates projects, and ensures that hotel facilities are maintained to the highest standards of safety and guest satisfaction.
Essential Functions and Duties:
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Provide professional and courteous guest service at all times.
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Supervise maintenance operations, including refrigeration, heating, plumbing, water treatment, A/C units, and hotel equipment.
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Monitor energy consumption (electric, gas, oil, water) and manage resources efficiently.
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Maintain inventory levels, order supplies as needed, and keep accurate records of usage and purchases.
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Ensure that all contracted services (electrical, plumbing, cleaning) meet hotel standards and exceed guest expectations.
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Supervise maintenance associates, ensuring all tasks and projects are completed on time and to specifications.
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Coordinate with Housekeeping and Security to maintain smooth operations and key control.
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Oversee the ongoing maintenance program for guest rooms, public spaces, and hotel equipment.
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Maintain cleanliness and organization of all workspaces and storage areas.
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Perform inventory and purchasing duties as required.
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Ensure timely completion of maintenance projects and report progress to the Chief Engineer.