Manager of Compliance - Privacy
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Before you apply
LocationToronto, ON, Canada
Work modehybrid
Typefull-time
SeniorityMid
DepartmentCompliance
Company size10,000+ people
First seenNov 3, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Support the Director of Compliance Advisory & Deputy Privacy Officer in managing the Canadian privacy compliance program
Provide second line of defence oversight and challenge of privacy and data breach cases
Handle privacy access requests and escalated matters
Support responses to escalated privacy complaints and regulatory engagement with the Office of the Privacy Commissioner of Canada
Execute Canadian Privacy Officer responsibilities for privacy risk assessments and governance
Maintain strong understanding of PIPEDA and related regulatory guidance
Sound regulatory judgement
Strong analytical skills
Strong written communication skills
Ability to provide credible and independent challenge to business and risk partners
About the role
Reporting to the Director of Compliance Advisory & Deputy Privacy Officer, the Manager of Compliance - Privacy will play a key role in supporting Amex Bank of Canada’s (“the Bank”) Canadian privacy compliance and risk management program.
The Manager will support the Legal Entity Compliance Officer (“LECO”) and Canadian Privacy Officer through Second Line of Defence (“2LOD”) oversight, effective challenge and regulatory assessment of privacy and data protection matters affecting the Bank.
Responsibilities
The role will have four primary areas of responsibility:
1.
Privacy and Data Breach Oversight - Provide 2LOD oversight and challenge of potential privacy and data breach cases affecting Canada, including assessment of incidents against applicable Canadian legal and regulatory requirements and recommendations regarding notification and regulatory self-reporting obligations.
2.
Privacy Access Request Oversight - Provide 2LOD oversight and challenge of First Line of Defence (“1LOD”) execution of personal information access requests, including review of escalated or complex matters and assessment against applicable Canadian privacy requirements.
3.
Privacy Complaints and Regulatory Engagement - Review and support responses to escalated privacy complaints, including matters involving or referred to the Office of the Privacy Commissioner of Canada (“OPC”), and support the LECO/Privacy Officer in regulatory engagement and remediation arising from privacy complaints.
4.
Privacy Risk Assessments and Governance - Support and, where delegated, execute Canadian Privacy Officer responsibilities relating to Privacy Risk Assessments and other privacy risk governance activities, partnering closely with Global Privacy Oversight (“GPO”), International Privacy Risk Management (“IPRM”), Legal, business teams and other risk partners.
Requirements
The Manager will serve as a key Canadian privacy compliance subject matter expert and will be expected to maintain a strong understanding of applicable Canadian privacy and data protection requirements, including PIPEDA and related regulatory guidance, as well as relevant internal American Express privacy policies, standards and procedures.
The role requires sound regulatory judgement, strong analytical and written communication skills, and the ability to provide credible and independent challenge to business and risk partners. The Manager will work closely with stakeholders across the Bank and the broader American Express organization to support effective identification, assessment, escalation and mitigation of Canadian privacy risk.
About the company
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.