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Senior Product Designer, Venues - Resy

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Before you apply
SalaryNo pay range posted
LocationChicago, IL, United States
Work modehybrid
Typefull-time
SenioritySenior
Company size10,000+ people
First seenOct 18, 2026 · 2w ago
Verified live1d ago
Illinois law requires most employers to post a pay range.
At a glanceSummarised by Seekless from the posting.
Senior Product Designer experience
Strong B2B SaaS background
Comfortable working on complex systems, multi-step workflows, permissions, operational tools, and cross-platform experiences
Comfortable prototyping with AI-enabled tools
Open to adopting new tools
Strong design judgment
Customer empathy
Maintaining product quality
About the role
As a Senior Product Designer on the Global Dining, Resy Venues team, you will create user-centered experiences and interfaces for products that help restaurants, wineries, hospitality businesses, and internal teams manage complex workflows with clarity and confidence. You will design across the end-to-end user journey, from early discovery and concept development through detailed interaction design, high-fidelity specifications, implementation support, and iteration after launch.
Requirements
This role is best suited for a product designer with a strong B2B SaaS background who is comfortable working on complex systems, multi-step workflows, permissions, operational tools, and cross-platform experiences. You will partner closely with product managers, engineers, researchers, data partners, design leads, and business stakeholders to translate customer needs, business goals, and technical constraints into simple, elegant, scalable solutions.
You should be comfortable prototyping with AI-enabled tools, open to adopting new tools, and interested in improving team process while maintaining strong design judgment, customer empathy, and product quality.
About the company
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.