Senior Manager, Operational Risk, Enterprise Risk Management Italy
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Before you apply
LocationRoma, RM, Italy
Work modehybrid
Typefull-time
SenioritySenior
DepartmentRisk Management
Company size10,000+ people
First seenOct 30, 2026 · 1w ago
Verified live3d ago
About the company
The Global Risk & Compliance (GRC) organization serves as American Express’ independent risk management function. GRC maintains the enterprise risk framework, provides oversight and challenge, and monitors key risks. By embedding risk discipline into strategy and operations, GRC enables responsible growth, innovation, and long-term value creation while protecting customers and shareholders.
The Global Risk & Compliance Organization is an independent risk management function, led by the Chief Risk Officer, with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk & Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks. Colleagues at Global Risk & Compliance are passionate about our commitment to drive the Company’s goals of growth and progress by creating a culture of risk awareness and proactivity around regulatory matters.
The International CRO organization within Global Risk and Compliance (GRC) is responsible for identifying and managing risk across all processes and geographies at American Express.
About the role
Operational Risk Management (ORM) helps ensure that operational risks are identified, assessed, mitigated, monitored, reported and escalated in alignment with the Operational Risk Management Framework (ORMF), Enterprise policies and applicable regulatory expectations.
The Senior Manager, Operational Risk, Enterprise Risk Management Italy, within the GRC organization, will support second line of defense oversight of operational risk for the Italian legal entity and market. We are seeking an experienced risk leader to be a part of this exciting journey. The role will have a dual reporting line to the Italy Chief Risk Officer (CRO) locally and the Enterprise ORM team, ensuring both local legal entity accountability and alignment with Enterprise ORM expectations. The colleague will help interpret and apply the ORMF to the Italian legal entity context, provide operational risk subject matter expertise, support governance and regulatory engagement, and develop insight into the operational risk profile of the legal entity using available risk data, reporting and business context. The incumbent will support the Italy CRO and the [ORM Director] in providing independent second line oversight of operational risk and strengthen the governance structure for our Italian businesses.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Benefits
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.