Manager - Travel Insurance Product Management
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Before you apply
SalaryNo pay range posted
LocationNew York, NY, United States
Work modehybrid
SeniorityMid
DepartmentProduct Management and Lending
Company size10,000+ people
First seenOct 26, 2026 · 1w ago
Verified live2d ago
About the company
Growing consumer lending is a top priority for American Express, especially as the company mobilizes to capitalize on key growth opportunities. As a result, the Product Management and Lending (PML) organization has been created to evolve our portfolio and transform the way we meet customer’s borrowing needs in an evolving landscape.
About the role
Within PML, the U.S. Insurance Team owns a portfolio of No Additional Charge (NAC) and fee-based insurance products and services for customers across the Consumer, Small Business and Corporate portfolios, totaling $170M in Revenue. The team has an ambitious growth plan to double revenue by 2029.
Responsibilities
The Manager, Product Manager supports this objective by ensuring the ongoing health of the portfolio and innovating new strategies for American Express® Travel Insurance Product. This includes core aspects of portfolio management (e.g., P&L management, engagement strategies, NPS and complaint tracking), product strategy (e.g., value proposition definition, product refresh), and external partnership management.
This is a great opportunity to not only get hands-on experience maintaining innovative products, but also to hone knowledge and expertise in managing products and strategic partner relationships.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Benefits
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.