Senior Software Engineer II
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Before you apply
LocationChennai, TN, India
Work modehybrid
Typefull-time
SenioritySenior
Company size10,000+ people
First seenNov 3, 2026 · 3d ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Own complex technical problems independently
Influence architecture and engineering standards
Mentor less-experienced engineers
Work across organizational boundaries to deliver enterprise-scale solutions
The Opportunity
We are seeking experienced Manager-level Engineers to join the Operations Data and Analytics organization. These are senior individual contributor engineering roles reporting directly to the Director and providing technical leadership across ServiceNow, IT Service Management, automation, integrations, observability, and operational engineering.
Responsibilities
A primary focus of these positions will be the design and development of enterprise capabilities supporting Incident Management, Problem Management, Change Management, and the CMDB capabilities and configuration data that enable those processes.
This role is designed for an experienced engineer who can independently own complex technical problems, influence architecture and engineering standards, mentor less-experienced engineers, and work across organizational boundaries to deliver enterprise-scale solutions.
While the role carries a Manager-level title, it does not have direct people-management responsibilities. Success will come through technical expertise, ownership, influence, execution, and the ability to raise the engineering capability of the broader team.
About the company
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Benefits
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.