LocationICE OFM Customer Service Operations (CS-OPS) Support Services, Washington, DC
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentPROPOSAL
Company size201–500 people
First seenOct 8, 2026 · 3d ago
Verified live1d ago
District of Columbia law requires most employers to post a pay range.
At a glanceSummarised by Seekless from the posting.
Must have9
Bachelor's degree in business administration or a related field
Five years of related experience providing oversight and executive-level management of overall project or contract operations
Professional certification in project management (PMP, FAC-P/PM Level II, or equivalent)
At least three years of demonstrated experience in Federal Financial Management
Demonstrated experience managing and supervising employees across various labor categories and skills on projects similar in size and scope to this task order
Demonstrated experience on both private-sector and Federal-sector projects similar in size and scope
Demonstrated experience in business case development and in project management
Demonstrated oral and written communication experience with the highest levels of management
Fluent English (reading, writing, speaking, and understanding)
Nice to have6
Experience with cost allocation, billing models, or activity-based cost modeling in a Federal shared services environment
Prior work for DHS, ICE, or a comparable Federal agency, ideally in a CFO or financial management office
Experience supporting recurring financial reporting cycles, including fiscal-year-end surges and Continuing Resolution impacts
Familiarity with Federal records and document management (NARA), SharePoint, and Federal IT security and privacy compliance
Experience with Federal-sector change and release management and with earned value management
Proven transition-in experience taking over operations from an incumbent contractor
Eligibility2
Ability to obtain and maintain a federal Public Trust (suitability) clearance
U.S. Citizenship or Permanent Residency required (no visa sponsorship available)
Skills
SharePoint
NARA compliance
Benefits
Referral bonus
401(k) matching
Holidays
Technology reimbursement
Short term disability
Long term disability
Life insurance
Paid time off
Health insurance
About the role
At i360technologies, we deliver business consulting and technology solutions that support the mission of federal agencies. We are seeking a Program Manager to lead a Federal Financial Management task order. The PM holds full accountability for quality, efficiency, and timeliness of performance, directs all contractor and subcontractor staff, and serves as primary point of contact for the Contracting Officer, COR, and Government Program Manager. This role requires a seasoned leader with PMP or FAC-P/PM Level II certification, at least three years of Federal Financial Management experience, and a record of executive-level oversight across complex, multi-team engagements.
Key Responsibilities
The PM is ultimately responsible for the quality, efficiency, and timeliness of all task order performance. Specific duties include:
•
Provide senior-level direction, administration, quality assurance, and leadership for the entire task order, and supervise and direct all contractor and subcontractor staff. Government personnel do not direct contractor staff; that responsibility belongs solely to the PM.
•
Serve as primary point of contact for the CO, COR, and Government Program Manager; immediately raise any project issues to the CO and COR/GPM for resolution.
•
Develop and maintain the Master Integrated Program Plan and Schedule.
•
Oversee execution of recurring CSP operations.
•
Produce project plans, schedules, communications plans, and risk management plans, Quality Management Plan and quality assessment reporting.
Requirements
QualificationsCandidates must meet every item below; the Government will evaluate the resume against them.
•
Bachelor’s degree in business administration or a related field.
•
Five years of related experience providing oversight and executive-level management of overall project or contract operations, often spanning multiple projects and groups of personnel.
•
Professional certification in project management (PMP, FAC P/PM Level II, or equivalent)
•
At least three years of demonstrated experience in Federal Financial Management.
•
Demonstrated experience managing and supervising employees across various labor categories and skills on projects similar in size and scope to this task order.
•
Demonstrated experience on both private-sector and Federal-sector projects similar in size and scope.
•
Demonstrated experience in business case development and in project management.
•
Demonstrated oral and written communication experience with the highest levels of management.
•
Fluent English (reading, writing, speaking, and understanding).
Nice to Have
•
Experience with cost allocation, billing models, or activity-based cost modeling in a Federal shared services environment.
•
Prior work for DHS, ICE, or a comparable Federal agency, ideally in a CFO or financial management office.
•
Experience supporting recurring financial reporting cycles, including fiscal-year-end surges and Continuing Resolution impacts.
•
Familiarity with Federal records and document management (NARA), SharePoint, and Federal IT security and privacy compliance.
•
Experience with Federal-sector change and release management and with earned value management.
•
Proven transition-in experience taking over operations from an incumbent contractor.
Security & Eligibility Requirements
•
Ability to obtain and maintain a federal Public Trust (suitability) clearance
•
U.S. Citizenship or Permanent Residency required (no visa sponsorship available)
Benefits
•
Referral Bonus
•
(401k) Matching
•
Holidays – Eleven
•
Technology Reimbursement
•
Short-Term & Long-Term Disability
•
Life Insurance (Basic, Voluntary & AD&D)
•
Paid Time Off (0-3 years - 15 Days PTO | 3+ years 20 Days)
•
80% Employer Paid Health Care Plan (Medical, Dental & Vision)
All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or status within any other protected group.
Only direct applicants will be considered. Submissions from recruiting or staffing firms will not be accepted