Platinum Travel Consultant - Travel & Concierge Experience Phoenix, AZ
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Before you apply
LocationPhoenix, AZ, United States
Work modehybrid
Typefull-time
SeniorityEntry
Company size10,000+ people
First seenOct 30, 2026 · 5d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Tenured travel professional or career in hospitality or tourism
Flair for exceptional customer service
Passion for learning and natural curiosity
About the company
Travel & Concierge Experiences (TCE) provides our Card Members around the world with a full range of services, from trip planning and booking to enhancing their travel plans with tailored experiences. It is our mission to become essential to our customers through the flawless delivery of our products and benefits. To accomplish this, we must make Membership come to life every day through the delivery of travel, lifestyle, and card servicing for our most premium Platinum Card Members.
This is a critical frontline role in our contact center, answering calls from our premium card members in a high-volume environment.
Requirements
If you are a tenured travel professional or have a career in hospitality or tourism; if you have a flair for exceptional customer service, a passion for learning and natural curiosity, this role may be for you. With an intensive paid training and mentor program, here is your chance to become a highly skilled Travel Professional with American Express.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Benefits
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.