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Colleague & Labor Relations Specialist - Japanese Bilingual

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Before you apply
LocationTaguig City, Manila, Philippines
Work modehybrid
Typefull-time
SeniorityMid
DepartmentHuman Resources
Company size10,000+ people
First seenOct 22, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Report to the CLR Manager and support several markets globally
Demonstrate American Express Leadership Behaviors and Blue Box Values
Continuously seek opportunities to deliver the highest quality employment and labor relations solutions
Drive proactive, data-driven trend identification and solutions to support CEG and business strategies
Establish and maintain strong risk, control, privacy and audit practices across all processes, programs and partners
Build strong relationships with key partners throughout American Express including Colleague Strategic Partners, Compliance, Safety, Security, Internal Audit, Health and Wellness and the General Counsel’s Organization
Be a member of the Philippines Colleague Experience Group
9th in Great Place to Work’s Best Workplaces™ in the Philippines 202610th in Fortune Magazine’s 2026 World’s Most Admired Companies6th in Great Place to Work Philippines Best Workplaces in IT-BPM 20264th in Great Place to Work’s Best Company To Work For 2025
About the role
The Colleague & Labor Relations (“CLR”) Specialist will be a member of the Philippines Colleague Experience Group (“CEG”, Human Resources) and will be responsible for championing solutions that drive a fair and consistent colleague experience, support the business, and minimize legal exposure across different markets. While demonstrating the American Express Leadership Behaviors and Blue Box Values, this individual will report to the CLR Manager and support several markets globally:
Responsibilities
•
Continuously seek opportunities to deliver the highest quality employment and labor relations solutions
•
Drive proactive, data-driven trend identification and solutions to support CEG and business strategies
•
Establish and maintain strong risk, control, privacy and audit practices across all processes, programs and partners
•
Build strong relationships with key partners throughout American Express including Colleague Strategic Partners (formerly HR Business Partners), Compliance, Safety, Security, Internal Audit, Health and Wellness and the General Counsel’s Organization
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Benefits
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.