Software Engineer II
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Before you apply
LocationChennai, TN, India
Work modehybrid
SeniorityEntry
DepartmentOperations Data and Analytics
Company size10,000+ people
First seenNov 3, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Professional software development or platform engineering experience
Experience working in a professional technology organization
Demonstrated foundation in software development
Skills
ServiceNow
IT Service Management
automation
integrations
APIs
CMDB
Site Reliability Engineering
About the role
We are seeking Associate Engineers to join the Operations Data and Analytics organization. These are individual contributor engineering roles reporting directly to the Director and focused on developing and supporting enterprise capabilities across ServiceNow, IT Service Management, automation, integrations, and operational engineering.
Responsibilities
A primary focus of these positions will be the development and support of enterprise capabilities for Incident Management, Problem Management, Change Management, and the CMDB capabilities and configuration data that enable those processes.
This role is intended for engineers who already have professional software development or platform engineering experience and are looking to build deeper expertise within a large-scale enterprise environment. This is an early-career engineering position, but candidates should have experience working in a professional technology organization and a demonstrated foundation in software development.
Associate Engineers will work closely with experienced engineers while taking ownership of increasingly complex development assignments. The role provides an opportunity to develop deeper expertise in ServiceNow development, ITSM, APIs, automation, CMDB, production engineering, and Site Reliability Engineering practices.
About the company
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
Benefits
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.