The Network Operations Centre (NOC) Field Engineer is responsible for ensuring the availability, performance, and integrity of Tizeti’s network infrastructure and base stations. The role supports real-time network operations, fault resolution, preventive maintenance, and field activities to ensure compliance with Service Level Agreements (SLAs) and uninterrupted service delivery. The successful candidate will work closely with internal technical teams and external partners and will participate in a 24/7 on-call support rotation.
Remuneration & Benefits:
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13th-month salary
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Health Maintenance Organisation (HMO) coverage
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Staff bus transportation
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Professional work environment with opportunities for career growth and certification development
Hiring process
**Application Closing Date:**28th January, 2026
**How to Apply:**Interested and qualified candidates should email their CV to: [email protected]
Email Subject: NOC Field Engineer
Responsibilities
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Monitor, operate, and maintain network infrastructure, including base stations, access points, routers, and core network systems, to ensure optimal performance and availability.
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Perform continuous network monitoring, incident detection, root-cause analysis, and fault resolution in accordance with defined SLAs.
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Build, deploy, install, upgrade, configure, and maintain network and base station equipment in line with engineering and operational standards.
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Carry out preventive and corrective maintenance activities to ensure network stability, security, and maximum uptime.
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Implement approved network and configuration changes in compliance with established change management procedures.
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Provide proactive network surveillance, fault management, and security monitoring to minimize service disruptions.
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Log, manage, escalate, and resolve trouble tickets through to closure within agreed timelines.
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Collaborate with Customer Support, Managed Services, and Engineering teams to resolve customer-impacting incidents and escalations.
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Interface with carriers, vendors, and third-party service providers to support network operations and issue resolution.
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Maintain accurate technical documentation, reports, and logs of network events, changes, and configurations.
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Participate in a 24/7 on-call rotation, including planned and emergency out-of-hours support.
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Ensure base stations consistently achieve and maintain a minimum 99% uptime in line with target SLAs.
Requirements
Educational Requirements:
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Bachelor’s Degree or HND in Engineering, Computer Science, Information Technology, or a related discipline.
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Minimum of Second Class Upper (2:1), Second Class Lower (2:2), or Upper Credit (HND).
Professional Certifications (Added Advantage):
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Cisco Certified Network Associate (CCNA)
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Cisco Certified Network Professional (CCNP)
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Other relevant networking or telecommunications certifications
Knowledge & Competencies:
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Practical experience in network operations, NOC support, or field engineering within a telecom or ISP environment.
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Strong understanding of IP networking, routing, switching, and wireless technologies.
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Proven troubleshooting, analytical, and problem-solving skills.
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Ability to communicate technical information effectively to non-technical stakeholders.
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Strong documentation and reporting capabilities.
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Willingness to work shifts and participate in a 24/7 on-call support rotation.