Senior Analyst, Partner Experience Operations and Technology - Global Dining
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Before you apply
SalaryNo pay range posted
LocationNew York, NY, United States
Work modehybrid
Typefull-time
SenioritySenior
Company size10,000+ people
First seenOct 30, 2026 · 5d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Hands-on problem solver who understands how partner-facing teams work
Strong project execution
Attention to detail
Analytical thinking
Ability to coordinate cross-functional stakeholders
Skills
Salesforce
About the role
The Senior Analyst, Partner Experience Operations & Technology will help our Support and Partner Success teams operate more efficiently, adopt new technology, and navigate product and process changes as the business scales.
This role sits at the intersection of business operations, product, and technology, translating business needs into practical workflows, tools, processes, and team enablement. The Senior Analyst will work closely with Support, Partner Success, Product, Technology, and Revenue Operations to ensure that new capabilities are successfully introduced and that existing tools, including Salesforce, are being used effectively.
Requirements
The ideal candidate is a hands-on problem solver who understands how partner-facing teams work, can identify opportunities to reduce manual effort, and enjoys turning complex changes into simple, scalable solutions. Success requires strong project execution, attention to detail, analytical thinking, and the ability to coordinate cross-functional stakeholders to drive meaningful operational improvements.
About the company
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.