The Paralegal II position provides legal, operational, and administrative support to the Office of General Counsel attorneys. This position performs substantive legal work under the direction of licensed attorneys, including legal research, drafting and review of legal documents, litigation and administrative hearing support, records management, subpoena coordination, regulatory analysis, and legal operations support. The position serves as a key liaison among the Office of General Counsel, the North Carolina Department of Justice, Department divisions, and external stakeholders to ensure the efficient management of legal matters affecting agency operations.