IT Service Desk Intern
LocationWake County, NC
Work modeon-site
Typeinternship
SeniorityEntry
Company size10,000+ people
PostedOct 5, 2026 · 1w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Rising junior or senior majoring in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field
Minimum of a 3.0 GPA
Willing to learn on the job
Work a minimum of 25-30 hours per week
Agency
Division
Job Classification Title
Administrative Associate I (S)
Position Number
Grade
NC01
About Us
North Carolina State Government is one of the state’s largest employers, with over 76,000 employees all working toward a common goal: a safer and stronger North Carolina. We are a large organization comprised of various agencies, offices, and universities, each providing important public services.
Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more. To learn more about the benefits of being a North Carolina state employee, visit the N.C. Office of State Human Resources’ website.
Permanent, temporary, and time-limited state government jobs can be found from the mountains to the coast. Find your next opportunity today!
Description of Work
About the role
Are you looking for hands-on experience in an internal IT Service Desk environment?
Are you hoping to expand your technology support skills for a future career in IT?
The North Carolina Office of the State Auditor is seeking a student that is willing to learn on the job to serve as our Service Desk intern. In this position, you will get the opportunity to work with our Information Technology (IT) Division on daily tickets that are received when it comes to providing technology assistance to agency employees.
In this internship, you would be supervised and trained by current full-time employees to gain the experience to independently complete Service Desk tickets as they arrive within IT Division. Tasks include managing the Service Desk ticket system, interacting both virtually and in-person with employees that are experienced with technology issues, and closing out Service Desk tickets in a timely manner.
Knowledge Skills and Abilities/Management Preferences
Qualifications
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Rising junior or senior majoring in Information Technology, Computer Science, Information Systems, Software Engineering, or a related field with a minimum of a 3.0 GPA
Program Details
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Spring 2027
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Competitive hourly rate
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Supervised completion of projects and tickets assigned to the OSA Service Desk
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Internship will be hosted in the Raleigh office
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Interns are required to work a minimum of 25-30 hours per week
How to Apply
Attach the 3 following supplemental documents when applying to the internship
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Resume
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Copy of Transcript
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Faculty/professor letter of recommendation(s) – minimum of one
Application Deadline: Friday, October 30, 2026
Candidates selected for interview will be contacted by Monday, November 30, 2026