Associate- Technology Vendor Management
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Before you apply
LocationGurugram, HR, India
Work modehybrid
Typefull-time
SeniorityEntry
Company size10,000+ people
First seenNov 3, 2026 · 1d ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Strong stakeholder-management skills
Analytical skills
Negotiation skills
Problem-solving skills
Ability to work effectively across business, procurement, risk, finance, legal, and operations teams
Strong understanding of technology vendor management
Hands-on AI and data capabilities
Comfortable experimenting with and applying GenAI/LLMs
Comfortable experimenting with and applying prompt engineering
Comfortable experimenting with and applying AI agents and workflows
Comfortable experimenting with and applying automation platforms
Comfortable experimenting with and applying data visualization
Comfortable experimenting with and applying analytical tools
Skills
Artificial Intelligence
Generative AI
automation
advanced analytics
GenAI/LLMs
prompt engineering
AI agents
workflows
automation platforms
data visualization
analytical tools
Responsibilities
Associate, Technology Vendor Management professional will manage and strengthen relationships with third-party vendors and service providers. The role will be responsible for vendor governance, performance management, contract and SLA oversight, risk and compliance coordination, and continuous improvement across the vendor lifecycle.
Requirements
The ideal candidate will have strong stakeholder-management, analytical, negotiation, and problem-solving skills, with the ability to work effectively across business, procurement, risk, finance, legal, and operations teams.
About the role
Technology Vendor Management professional will transform how third-party technology vendors and service providers are managed by leveraging Artificial Intelligence, Generative AI, automation, and advanced analytics across the vendor lifecycle. The role will focus on developing and applying AI-enabled approaches to vendor governance, performance intelligence, contract and SLA management, risk monitoring, compliance, and operational decision-making. The professional will use vendor, operational, contractual, and performance data to generate actionable insights, identify emerging risks and trends, automate manual activities, and improve vendor outcomes.
The role will partner with Technology, Procurement, Risk, Finance, Compliance, and vendor stakeholders to identify business problems that can be addressed through GenAI, intelligent automation, predictive analytics, and data-driven solutions. Responsibilities will include exploring and implementing AI use cases such as automated vendor-performance analysis, SLA and KPI intelligence, contract summarization and obligation tracking, risk and anomaly identification, executive reporting, vendor scorecards, and AI-assisted governance.
The ideal candidate will combine a strong understanding of technology vendor management with hands-on AI and data capabilities. The individual should be comfortable experimenting with and applying GenAI/LLMs, prompt engineering, AI agents and workflows, automation platforms, data visualization, and analytical tools to solve real-world vendor-management problems.
About the company
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.